Shipping policy
Here's exactly how your kit gets to you.
Where we ship
We currently ship to the United States and Australia. More destinations are on the way.
Shipping rates
- Flat $9.95 USD shipping on every order.
- Free shipping on orders over $50 USD (subtotal, before shipping).
- We recommend purchasing 2 kits to get free shipping!
- All prices are in USD and include all taxes and duties — the price you see is the price you pay, with nothing to settle on delivery.
Processing time
We prepare and dispatch your order within 1–3 business days. You'll get a confirmation email the moment it's on its way.
Delivery estimates
After dispatch, most orders arrive within:
- United States: 7–10 business days
- Australia: 7–10 business days
These are estimates rather than guarantees — a small number of parcels take a little longer, especially around busy seasons or customs checks.
Tracking
Every order ships with tracking. We'll email your tracking link as soon as your kit leaves our facility.
Questions
Email us at hello@punchneedlecozy.com — we're happy to help.